Online Purchases
In-Store Exchanges :
You can exchange online purchases in store only for a different color and/or size. This is possible at Bompard stores located in France, Belgium, Luxembourg, Germany, and Austria (excluding stores in Switzerland, the United Kingdom, outlets, and department stores).
Return Conditions :
Returns must be made within 30 days of your order's shipping date.
Returned items must :
- Be in their original condition (not damaged, not worn, and not soiled).
- Be accompanied by their original packaging, the garment's tag, and protective film (if applicable).
- If these conditions are not met, the return will be refused, and the item will be returned to you.
Refunds :
Refunds for online purchases are not processed in-store.
In-Store Purchases
You can :
- Make an exchange
- Request a store credit
Refunds :
No refunds will be issued for in-store purchases.