For returned items, it can take up to 14 days for the funds to credit back to your original payment method. The refund will be made in the same way as the initial payment, and will be made by our partner Global-e.
You can find the details on your refund in your account.
- If you have paid taxes (pre-paid through the Global-e service or paid upon receipt of the order) you must request reimbursement directly from the customs authority in your country.
- Delivery costs paid in connection with the order are reimbursable only if all the items of the order have been returned.