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  1. Maison Eric Bompard
  2. General

General

MY ACCOUNT

  • WHAT IS YOUR COOKIES POLICY?
  • HOW DO YOU MANAGE MY PERSONAL DATA?
  • HOW CAN I DELETE MY ACCOUNT?
  • HOW CAN I CHANGE MY PASSWORD?
  • HOW DO I CHANGE MY POSTAL ADDRESS?
  • WHAT ARE THE BENEFITS OF CREATING AN ERIC BOMPARD ACCOUNT?

RETURN & REFUND

  • MORE QUESTIONS? 
  • MY ITEM HAS A DEFECT. WHAT SHOULD I DO?
  • HOW LONG WILL IT TAKE FOR ME TO GET MY REFUND?
  • ARE EXCHANGES POSSIBLE? AND CAN I RETURN MY ORDER TO A STORE?
  • ARE RETURN CHARGES REFUNDED?
  • HOW TO MAKE A RETURN ?

DELIVERY

  • MORE QUESTIONS? 
  • DO I NEED TO PAY DUTIES & TAXES?
  • HOW LONG DOES IT TAKE TO DELIVER TO MY COUNTRY?
  • HOW MUCH WILL IT COST TO SHIP TO MY COUNTRY?
  • DO YOU DELIVER TO MY COUNTRY?
  • WHERE IS MY ORDER?

ORDER

  • MORE QUESTIONS? 
  • CAN I MODIFY OR CANCEL MY ORDER?
  • WHERE IS MY ORDER?
  • IS IT POSSIBLE TO ADD A GIFT WRAPPING?

PAYMENT

  • MORE QUESTIONS? 
  • DUTIES & TAXES, HOW DOES IT WORK?
  • IS YOUR WEBSITE SECURE?
  • HOW CAN I PAY MY ONLINE ORDER? 

PRODUCT INFORMATION

  • I HAVE A QUALITY CONCERN ABOUT MY ITEM. WHO SHOULD I CONTACT?
  • HOW TO CHOOSE THE RIGHT SIZE?
  • HOW TO TAKE CARE OF YOUR ERIC BOMPARD CASHMERE?
  • WHERE DOES THE ERIC BOMPARD CASHMERE COME FROM?

CUSTOMER SERVICE CONTACT

  • HOW CAN I CONTACT CUSTOMER SERVICE?

CASHMERE EXPERTISE SERVICE

  • WHAT IS THE AVERAGE TIME TO REPAIR ?
  • DO YOU HAVE A REPAIR SERVICE? 
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